Univia's Vision for Agricultural Transformation
Bridging the Gap Between Service Providers and Users
MeraForm was developed to bridge the gap between service providers and users, offering a comprehensive digital platform for managing forms and paperwork related to essential services. Our vision was to create a user-friendly ecosystem where customers can easily access and manage forms for various services, while vendors can efficiently provide services with complete transparency. The project focused on delivering two apps—one for customers and another for vendors—to ensure that both parties had tailored experiences that met their unique needs. The goal was to streamline the overall form-filling process and introduce features that would ease service tracking, communication, and documentation, making MeraForm a one-stop solution for form-related services across India.
Duration
3 months
Technologies :
Android , IOS , HTML/CSS
Explore the Look & Feel
MeraForm’s user interface is designed to be intuitive and user-friendly, ensuring a seamless experience for both customers and vendors. The app's clean layout allows users to navigate easily through services, track their progress, and communicate with vendors.
Showcasing Our Deliverables
Explore our comprehensive showcase of achievements and solutions delivered to our valued clients, featuring a wide array of deliverables
Business CRM
Our Business CRM system is designed to help service providers efficiently manage relationships with their customers. The CRM centralizes communication, tracks interactions, and provides detailed service information, allowing vendors to deliver better service and maintain strong customer relationships.
Customer App
The Customer App offers a secure and user-friendly experience, starting with OTP-based authentication that ensures safe access to personalized services. Customers can easily explore and discover top services, view detailed information, and select trusted service providers based on their location and reviews. The app features a comprehensive dashboard that provides users with real-time insights through news updates, service categories, and testimonials, allowing for informed decision-making. Additionally, in-app communication enables customers to chat directly with service providers, track progress, and manage their services effortlessly.
Vendor App
the Vendor App (available on both Android and iOS) provides robust tools for managing services and customer interactions. Vendors can upload and manage their services, including state-specific enrollments, while tracking requests in real-time. The app’s performance overview feature helps vendors stay organized by displaying insights into pending, ongoing, and completed services, allowing them to meet deadlines efficiently. Moreover, vendors can easily track their earnings and make withdrawals through the app, while in-app messaging ensures seamless communication with customers, fostering better coordination and service delivery.
Blueprint to Brilliance: The Evolution of Design
Explore the Characteristics of MeraForm
Meraform’s platform is designed with features that enhance functionality, efficiency, and user experience, making it a leader in the electronic manufacturing industry.
Seamless User Experience
The customer and vendor apps are designed with a focus on usability, ensuring that both parties can access and interact with the platform effortlessly. The overall flow of the apps allows users to complete their tasks quickly.
User-Friendly Interface
The well-organized and clean UI allows users to easily navigate through the app and access necessary services or manage tasks effortlessly.
Streamlined Processes
From secure authentication to service delivery, each step is optimized to ensure maximum convenience and minimal complexity, providing a seamless experience for all users.
Real-Time Communication and Tracking
The in-app messaging and tracking features allow seamless communication between customers and vendors.
Direct messaging for quick inquiries and updates
Service tracking from initiation to completion
Real-time notifications on service status
Secure and Reliable Transactions
Both the customer and vendor apps prioritize safety and reliability, ensuring a secure environment for transactions.
Secure Payments
All financial transactions are conducted through secure payment gateways, protecting users' sensitive information.
Data Privacy
User data, including personal and service details, is safeguarded using advanced encryption protocols.
Customization and Flexibility
The apps are tailored to meet the specific needs of both customers and vendors.
Customizable service categories for vendors
Filters for customers to find the right provider based on location, ratings, and reviews
Flexible service management tools for vendors to update offerings and track requests
Conclusion
MeraForm stands as an innovative solution designed to simplify and enhance the way customers access services and vendors manage their offerings. With a focus on user experience, security, and real-time communication, MeraForm streamlines the traditionally complex process of form-filling and service coordination. Whether you're a customer seeking assistance or a vendor looking to offer services, MeraForm ensures that every interaction is smooth, efficient, and transparent.